We do not send physical tickets for upgrade bookings, as there is no show ticket included, but we will email you arrival timings and merchandise collection details (where relevant) within five days of the show.
Articles in this section
- Where are my VIP concert tickets?
- Where are my VIP festival tickets?
- I’ve lost my tickets / my tickets are missing in the post, can you arrange duplicate tickets?
- How do I change the address on my VIP Nation / Ticketmaster UK order?
- Where is my upgrade ticket?
- Why is my concert ticket showing a cheaper price than the VIP package?
- I booked for a show in Europe – where are my VIP Nation tickets?