I’ve lost my order confirmation email for my concert ticket: James Gregory 03 July 2018 14:12 Updated Follow Please log-in to your account at www.ticketmaster.co.uk/member - you will then be able to resend this order confirmation email to yourself. Related articles Where are my VIP tickets?: I received VIP tickets as a gift – how do I gain access? How can I resell/refund my ticket? My VIP tickets are on box office collection – how do I collect them? How do I make a complaint? Comments 0 comments Please sign in to leave a comment.