I’ve lost my order confirmation email for my concert ticket: Follow Please log-in to your account at www.ticketmaster.co.uk/member - you will then be able to resend this order confirmation email to yourself. Related articles Where are my VIP tickets?: Why is my ticket cheaper than the package price? How can I meet the artist or get backstage? How do I make a complaint? I received VIP tickets as a gift – how do I gain access?